This Privacy Policy explains how Petal Dreams processes personal data in connection with its florist workshop website and local flower order services. It applies to information collected through the website, by phone, through the contact form, and during in-store interactions.
Petal Dreams processes personal data to respond to contact requests, confirm bouquet preferences, manage availability and order fulfillment, arrange studio pickup or local delivery, maintain website security, and support technical delivery of the site. Data may also be used to keep records needed for business administration and legal compliance.
We may share personal data with service providers that assist with website operation, technical delivery, order handling, or communication management, where those parties act on our instructions and are subject to appropriate confidentiality and data-handling obligations. We do not state any broader sharing arrangement beyond what is necessary for these functions.
Personal data may be disclosed when necessary to comply with legal obligations, respond to lawful requests from public authorities, protect rights or security, or support the establishment, exercise, or defense of legal claims. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
Petal Dreams may process name, email address, phone number if provided, inquiry message, and service preferences when a user submits a contact form, places an order, or communicates by phone or in person. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.
Personal data is received directly from users through the contact form, by phone, and in store, and may also be generated automatically when the website is accessed. Technical data is collected through standard server and browser interactions necessary to operate the site and respond to requests.
Confirmed cookie use is limited to essential site operation and storing privacy preferences. No analytics cookies or marketing or advertising cookies are confirmed for this website, and tracking is not stated as enabled.
The website uses cookies or similar technologies only for essential site operation and for remembering privacy preferences. Where browser controls permit, users may block or delete cookies through their device or browser settings, but some site functions may not operate correctly if essential cookies are disabled.
Subject to applicable legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, or objection to certain processing. Requests are assessed in light of the legal basis for processing, recordkeeping duties, and the need to verify identity before action is taken.
To exercise a privacy right, a user should submit a clear request through one of the contact channels listed in this policy and provide sufficient information to identify the relevant record. We may ask for additional details to verify identity and to determine whether the request can be fulfilled under applicable law.
Personal data is retained for as long as needed to respond to inquiries, manage orders, maintain business records, resolve disputes, and meet applicable legal or accounting obligations. When retention is no longer required, data is deleted, anonymized, or otherwise handled in accordance with internal policy and applicable law.
We may update this Privacy Policy from time to time. Material changes will be reflected on this page, and the revised version will apply from its stated effective date. Users should review the notice periodically to remain informed about current practices.
Use the listed channels for questions about this notice or the handling of personal data.
